Your Scheduling Team Is Swamped. New Patients Aren't Waiting.
Between check-ins, insurance verification, and managing a full exam schedule, new patient calls go unanswered. Reignite's AI responds in under 60 seconds, qualifies the patient, and books their exam — while your team stays focused on the patients already in the chair.
The Problem
A new patient who can't get through just calls the next practice
Independent optometry practices lose new patients every day to calls that ring out. The patient moves on, the practice never knows what they missed, and that patient becomes someone else's recurring revenue.
Front desk buried in insurance calls
Verification, pre-auth, billing disputes — your team spends hours on the phone with insurance. New patient calls get missed entirely.
Lunch hour and post-work calls fall into the void
New patients call during their break or after work. If your practice is at lunch or closed, that's a call your AI should have caught.
Contact lens reorders slip without follow-up
A patient's annual supply is running low. A quick follow-up text from your AI books the reorder and the annual exam — without your team lifting a finger.
Online appointment requests sit until morning
Someone books a new patient exam through your website at 8pm. Your AI confirms it instantly — instead of them wondering if it went through and calling the next place.
How Reignite Works
Every missed call becomes a booked exam
Missed call or form detected
The moment a call isn't answered or a web form comes in unacknowledged, Reignite triggers immediately.
AI reaches out within 60 seconds
Your AI introduces itself as your practice, asks about the visit type (new patient exam, contact lens fitting, medical eye visit), and captures their insurance information.
Exam booked directly to your schedule
The AI slots the appointment into your scheduling system. Your front desk sees a confirmed new patient with intake notes — no callback required.
Coverage
Built for independent optometry and vision practices
One practice per market. Check yours now.
We only work with one optometry or vision practice per metro market. If your area is still open, it takes 2 minutes to apply — no credit card.
Check My MarketFully managed. Setup in 5–7 business days. No long-term contract.